Traffic spike failures
A ticket sale opens at noon. The site handles normal traffic well, but at noon requests time out, the queue overflows and customers see errors.
- Why it happens
- The system was never tested at spike levels, and connection pools and autoscaling were left at defaults.
- What it costs
- Lost sales, public complaints and emergency fixes during the event.
- How we approach it
- We model the spike from past events and projections, test beyond it, identify the first thing that fails, and tune scaling, queues and limits.
- What to measure
- Maximum sustainable throughput, error rate at target load and time to scale.